Fall Winter Collection Available
You can return or exchange your items purchased online within 14 days from the date of delivery. The product and packaging must be returned to us in unchanged condition. A refund will be issued by way of your original payment method. We aim to refund within 7 working days of receiving the returned item at our warehouse.
Return shipping costs are non-refundable and will be deducted from the refund.
If an item is returned to us damaged, worn, or in an unsuitable condition, we won't be able to give you a refund and we may have to send it back to you (and ask you to coverthe delivery costs). All items are inspected on return. In order to receive a full refund, items must be returned to us unworn and in the same condition you received them.
Please use the return label provided by Regarde Le Ciel. If you use your own return label or any other provider that is not offered by Regarde Le Ciel, we will not be able to cover that cost.
To start a return
What is the cost associated to making a return?
Please use the return label provided by Regarde Le Ciel. If you use your own return label or any other provider that is not offered by Regarde Le Ciel, we will not be able to cover that cost.
| Country / Region | Shipping | Returns |
|---|---|---|
| Belgium, Netherlands, Luxemburg and Germany | Free delivery on orders over 90 Euro. | 5 Euro |
| France and Ireland | Free delivery on orders over 90 Euro. | 8 Euro |
| United Kingdom | Free delivery on orders over 90 Euro. | 5 Euro |
| Rest of Europe | Free delivery on orders over 90 Euro. | 10 Euro |
| United States and outside EU | Free delivery on orders over 90 Euro. | 40 Euro |
Items bought at a retailer can only be returned to the same retailer as the product was bought from. Items bought on our website can not be returned to any retailer.
